Robert "Trent" Spann
Images by Robert T
New Orleans, Louisiana, USA

Robert "Trent" Spann is the owner of Images by Robert T, a professional photography service in New Orleans. Photography is his passion, and he came by it honest – starting out as a child at the knee of his photographer father. Trent says that he loves photography because it reinforces our memories. "It's the only job I know where I can touch someone's heart for the rest of their lives."

THE WOW FACTOR

For Images by Robert T, getting the word out to a lot of customers in a way that generates feedback can be a challenge. Even if a prospect had seen his work elsewhere or been recommended by another satisfied customer, landing that client often comes down to how quickly you can answer questions, address concerns and, most importantly, whether or not "you can immediately create that 'wow' factor". Trent says that's why he chose Talk Fusion. He has used other email marketing services, but none of them have the immediate impact he gets from Talk Fusion.

A SNAPSHOT OF SUCCESSFUL TECHNIQUE

After Trent has an initial contact with a prospect, he follows up with a Video Email portfolio. While a text email solicitation might be discarded without being opened, Talk Fusion Video Email creates curiosity and anticipation. Trent says, most of his clients quickly respond that Talk Fusion is "the coolest thing they have ever seen".

But, according to Trent, the biggest benefit Images by Robert T receives from Talk Fusion is the ability to follow up quickly and personally. "Talk Fusion is amazing for following up and touching base with my customers. Often, the most important thing to a customer is timely communication."

In the highly competitive photography field, creating and maintaining anticipation is vital to success. Once a job is finished, clients receive a quick "teaser" video to give them a "few shots to look at". This keeps the client engaged and excited to see the final product.

GETTING THE MOST OUT OF TALK FUSION

Every successful businessperson knows the value of keeping their brand in front of their customers – and the necessity of quick and impactful communication. As Images by Robert T has learned, Talk Fusion does both in a way that will keep your customers coming back for more.

Vibrant. Well-received. That's Talk Fusion.

*To learn more about Images by Robert T or to view a portfolio of his work click on www.imagesbyrobertt.com.