While many know Bob Reina to have quite a sense of humor, it's no joke when he says: "In order to be successful, it takes commitment over a period of years, and I mean a lot of them." Self-discipline helped him remain farsighted in a career that had many bumps as well as forks in the road. Bob juggled several jobs while completing his coursework at the University of South Florida, and he eventually went on to graduate number one in his police academy class. Anyone recognizing his picture might be having a flashback of Bob pulling them over during his patrol days. In response to an entrepreneurial itch, however, Bob began using good old-fashion desire and sweat to make it as a part-time associate in direct selling. His passion for marketing led to boldly giving-up a steady paycheck. Family and friends called him crazy, but he had a clear-cut vision for success. In a recent survey, "Bob's vision" was actually the reoccurring reason that Talk Fusion's marketing and technology experts joined his team. He brings insight and dedication to work, and he also brings family pets (like his loyal dog Shadow) to the office each day. Therefore, it is no surprise that much of Bob's free time goes to actively supporting non-profit groups to help animals.

Jeanne Dickson's title might be long, but her list of executive duties is even longer. Perhaps that is because her professional know-how has made her an official go-to woman at Talk Fusion. Surprisingly, her career path did not begin in the direction of global operations. Jeanne earned a Bachelor of Science in Elementary Education at the University of South Florida. "Ms. Dickson" taught first and fifth grade for several years. Although before long, she caught the eye of a major Florida University. Her big business talents came to the forefront, and there was no turning back when she was given oversight of a multi-million dollar budget. The combination of Jeanne's business and teaching experience led her to successes in network marketing. She developed award winning training tools that have been adopted by various companies as a model for domestic and international business training and development. Jeanne's business savvy and upbeat nature is the perfect addition to the Talk Fusion family.

You will not be caught nodding off when Susan "Susie" Reina is present. That is not because she is the boss' sister. It's because Susie's high-energy and motivational approach will have you up and on your toes. That is why Bob Reina, whom Susie considers to be her "role model," hired her. Prior to joining the executive team at Talk Fusion, Susie had proven herself as a proactive and respected leader with over 20 years in operations and management. She climbed that proverbial ladder of success to hold a managerial position with a Fortune 500 company. While overseeing a staff of more than 150 employees, Susie fortified her hardworking and dead-line driven attitude. As a result, those attributes continue to land her the role of team leader in companywide projects. Her energetic nature is rarely left at the office. On any given weekend, Susie can be found out on the town, enjoying a jazz band or checking out an art show.

Videographer, John Dabrowski, brings an impressive list of skills and credentials in videography, set design, editing and production to the Talk Fusion creative team. An alumnus of Full Sail Center for the Recording Arts in Orlando, John has edited over 2,000 national and local commercials, including doing work for Daimler Chrysler Corporation, Major League Baseball, HBO, PBS and IBM. His professional experience ranges from live action sports shoots to marketing and training videos to editing national conference videos and music concert segments. Over his 15-year video industry career, John has had the pleasure of working with Olympic star Bruce Jenner; actor Mark Harmon; SNL alum, Jon Lovitz; baseball hall of famer, Brooke Robinson and music stars Tim McGraw, Moby, Ted Nugent, Joe Walsh from the Eagles, the Marley family and Reel Big Fish. John is married with two children, Tommy and Joshua. In his free time, John enjoys salt water fishing, long walks with his wife, Lisa, and having his boys teach him guitar.

Marketing Director, Kathi Lowe, brings endless energy, enthusiasm and over 20 years of professional advertising, sales and marketing experience to Talk Fusion. Or over 40, if you count the fact Kathi is a second generation copywriter and can tap into her father's years of knowledge too! As a writer/producer at top advertising agencies in New York, Boston, Columbus and Orlando, Kathi handled many nationally recognized campaigns and earned over 50 of the ad industry's most prestigious creative awards. Possessing an entrepreneurial spirit, she also started her own business in North Carolina, ran an ad agency in St. Croix, became a manager in Tupperware, was an Inside Area Distributor and Corporate Sales Trainer for Rainbow, and a freelance creative consultant. It's no wonder Kathi's unique background and qualifications made her the ideal addition to the Talk Fusion team. When not writing something creatively captivating, Kathi can be found inline speed-skating, screaming on the rides at a theme park or hanging out with her awe-inspiring son, Torin, and their ninja cat, Kitty.

VP of Training & Development, Allison Roberts, oversees our Corporate Training Team. You may also recognize her as the key spokesperson in numerous episodes of Fusion TV! Allison has been a driving force behind the coordination of our Corporate Events, capably juggling and finessing numerous aspects of the overall presentation. As a pre-launch member of the Talk Fusion team, she was also the person responsible for introducing our Talk Fusion Sales Survival Kit to help ensure your business success. With over 14 years in the dental field, Allison is a seasoned trainer and coach. She knows what Associates need to hear, because she's been there! She has developed and delivered countless Corporate Seminars, clinically coaching Dentists and their teams on dental and business techniques in over 20 offices across Florida. Allison earned her Expanded Duties Dental Assistant (EDDA) Certification from the University of Florida in Gainesville and holds a degree in Math. Allison's pastimes include spending time with family and friends and Talk Fusion's ever-expanding dynasty of loving pets.

Corporate Trainer and Coach, Brenda Santelises, is an exciting individual, to say the least. She has traveled to over 20 countries, been a featured speaker on motivation in Puerto Rico, the Dominican Republic and Venezuela and she's delivered over 1000 presentations in the US. Brenda has appeared in many national conventions in New York City, Las Vegas and the Walt Disney World Resort, including sharing a stage with Bill Cosby in Las Vegas and Wayne Brady in Orlando. She holds a Bachelor's degree in International Business; is a Certified Etiquette Expert, has been an entrepreneur and business owner and is the author of two self-published books! Dedicated to maximizing Associates' overall abilities, Brenda's motto is "influence and inspire change". When she is not teaching, training and motivating Associates, Brenda loves to travel, write, spend time with her family and jump out of perfectly good airplanes!

Corporate Trainer and Coach, Tracy Echols, is a truly rare find – she's a second-generation Floridian! Selected as a Woman of Achievement by Business & Professional Women of Hernando County, Tracy joined Talk Fusion from the entrepreneurial world of life and business coaching. Her positive, upbeat attitude, coupled with her motivational speaking background and marketing, promotion and business development acumen, make her a natural for the Talk Fusion training team. Tracy's 24 years of experience, helping people learn how to succeed, includes working for Primerica Financial Services, a member of Citigroup. She definitely knows how to motivate, teach, train and encourage people to turn their goals and dreams into reality... and it's something she loves doing. To Tracy, "Success is all about being coachable and following a proven system." Tracy lives happily with her life partner and their animals, Wolfie, Fat Cat and Kitten. Her many life goals include establishing a community teen center to help address critical youth-related educational and social issues and finding a cure for cancer.

Corporate Trainer and Coach, Renée McCummings, joined Talk Fusion with a daunting set of skills anyone would be proud of. A graduate of Cornell University, she has spent over 15 years designing, developing, presenting and managing, leadership, communications and sales and customer service training programs. Eight of those years were as "globetrotting trainer", adding strength to people's skills across the US, Japan, Canada, the Bahamas and Mexico! Possessing an enthusiastic and humorous style, plus a talent for relating to people from diverse backgrounds, Renée excels at motivating Associates to apply their newly developed skills to promote personal growth in their lives and business. She enjoys being part of a training team that enables Associates to become the best they can be. The proud, single mom of a beautiful daughter, Renée enjoys volunteering and mentoring young women. After inspiring Associates every weekday, Renée loves cooking for family and friends and relaxing by the pool, or out on the beach, with a good book.

Creative Writer, Adam Porter, was first published at the age of 21 and has been crafting words professionally ever since. In that time Adam has worked as the managing editor of a magazine and as a senior partner in a successful branding and marketing firm. He has also been a keynote speaker on the topics of creative writing, branding, networking, core values and business ethics, sharing the stage with award-winning executives and tenured professors. When not working, Adam spends time with his family and friends, sings lead in a band and plays the saxophone. He loves the outdoor sports of boating, bodysurfing, hiking, soccer and football and the indoor sports of reading, billiards, brewing and baking. Originally from Anna Maria Island, Adam grew up on a ranch in Lithia, FL and lives with his wife and son in Brandon. He has experienced life from the helm and from the saddle and brings this unique perspective and over a decade of professional experience into the job of writing Talk Fusion's creative communication efforts.

Jeff Hand joined the Talk Fusion Art Department with over 20 years of professional commercial art experience. He received his BFA from Columbia College and has continued to forge a well-rounded career in the Arts. He has worked with Advertising Agencies since the young age of 16. Additionally, he has worked for the United States Air Force, U.S. Olympics Diving Team, Verizon, and the Tampa Bay Lightning. Jeff has painted murals for Willie Nelson and Waylon Jennings. He also designed the current Tampa Bay Buccaneers logo. He is the recipient of several Addy Awards for his work. Jeff believes, "everyone is beautiful, if you look close enough." His vision of a great day is sitting on the beach, with his feet in the sand, watching the sunset. In his down time, Jeff loves to play golf, fly airplanes, go to the beach, attend jazz concerts and record his own music.

If anyone knows how to launch technology into a new realm of convenience, it is Dr. Jonathan Chen. Fluent in many computer languages and operating systems, Dr. Chen is the man behind the curtain of Talk Fusion's wizardry. He wove his collective expertise into the creation of Talk Fusion to redefine the terms user-friendly and error-free video email. Throughout his years, he has made a name for himself by creating dynamic software applications. Dr. Chen, who received a Ph.D. in Applied Mathematics from the University of Wisconsin in 1989, led the American Airlines Performance Analysis Team to establish the corporate intranet web site, a complex data warehouse and analytical system. His responsibilities at Talk Fusion, which includes the web-based database application system, would likely make a less technical person's head spin.

Roy Bashore's professional career dates back prior to donning a cap and gown. As an artistic high school kid, he was recruited to work full-time as a product illustrator. That did not stop Roy, who would much rather be busy than bored, from squeezing in courses at the University of Colorado. His talent definitely launched his career, but it was a hardworking attitude that helped him soar. Several well known on-line companies, creative managers, attorneys, and powerful executives have sought after his keen illustration, layout abilities, and design skills. With nearly twenty years of experience, this design specialist brings creative talent to the Talk Fusion family. When Roy is not at his drawing board, you will find him playing with his kids in their Colorado Mountain home. They do not feel lonely high-up in those mountains, since the family includes three dogs, two rabbits, four rats, and a canary to boot.

As our resident mascot and furry friend, Shadow brings a smile to everyone's face! There to greet you at the door and always ready for a treat, Shadow gets free reign of the Talk Fusion Corporate Headquarters. Nicknamed "Bank Robber" because she can con just about anyone out of a treat, Shadow is a gentle and calm soul. Talk Fusion owner and CEO, Bob Reina, found Shadow and adopted her. Now she has a very important position, keeping us company here at Talk Fusion. Shadow enjoys treats, chewy toys and racing her owner, Bob, from one end of the building to the other. She is quite content being petted, walked and loved by all here at Talk Fusion. If you come by for a visit, make sure to say hello to Shadow!

IT Helpdesk Technician, Sandra Showalter, joined Talk Fusion with over 6 years of local and Help Desk support experience. Now a dedicated IT professional, with extensive skills and excellent Customer Service talents, Sandi's background is one of fascinating diversity. Shortly after graduating from USF with a degree in Broadcast Production, Sandi and her family moved with her parents to a small town in Montana where they co-owned a café, and as Sandi says, "learned all about what cold really means." After quickly returning to the warmth of Florida, Sandi worked as production assistant for ABC, NBC and PBS stations, and then entered the IT field. Now, in addition to attentively answering the IT needs of Talk Fusion Associates, Sandi owns a smoothie franchise with her husband. Outside of work, Sandi is an avid reader and loves to write. In fact, her dream is to write and publish a full-length novel. Sandi and her husband, Chris, have a beautiful 15-year-old daughter, Brynn, and several pets… namely three cats and two rats! Now doesn't that sound interesting?

That resonant male voice you hear when calling Talk Fusion Customer Service belongs to IT Helpdesk Technician, Phillip "Dre" Williams. Originally from Queens, NY, Dre moved to Florida for college, where he received a degree in Computer Science, specializing in computer networking. A dedicated IT technician and computer enthusiast for over 10 years, Dre has done everything from trouble shooting computer application and Internet connection issues to writing programming code for VB.Net,. Over the course of his impressive career, he has served as IT helpdesk support for several prestigious Fortune 500 companies, including Lockheed Martin, Dell Computers and Honeywell. Dre's expertise and extensive knowledge of both Windows and MAC OS platforms now make him a much valued member of the Talk Fusion team. When not assisting Talk Fusion Customers and Associates, Dre enjoys robotics and racing remote-controlled nitro cars. He also stays busy keeping up with his 2-year son, Joshua, and planning for his October 2009 wedding.

Originally from the chilly Midwest, Videographer, Janeane Wolfe came to Florida for "sun and fun", fell in love with the lifestyle and decided to stay. A graduate of the Art Institute of Fort Lauderdale, Janeane considers herself a "Jack of all Trades" in the production industry, having done just about every job in the field. Over the course of her 10 years in broadcast production, Janeane has worked as a freelance Videographer, Producer, Director, Editor, Assistant Engineer and Lighting Technician—just to name a few. Some of Janeane's more fascinating assignments include producing stories for the MTV reality show, Tiara Girls and editing prize reels for the Miss Florida USA and Miss Florida Teen USA Pageants. Her extensive knowledge of video editing software and wide array of production skills make her an excellent addition to the Talk Fusion team. A self-confessed "adrenaline junkie", in her off-time Janeane enjoys going 4-wheeling and riding roller coasters. She also loves camping, fishing, country music and dancing.

Stop by Talk Fusion and you're certain to be warmly welcomed by Bindi, Talk Fusion's heroic media superstar and beloved member of our team. As the "mini-me" mascot assistant to Shadow, Bindi shares in the Talk Fusion goodwill ambassador duties: bringing a smile to everyone's face! The awe-inspiring survivor of a brutal alligator attack, which claimed her left front leg and fractured her jaw, Bindi's life-saving surgery was donated by Talk Fusion Founder and CEO, Bob Reina, after a request for help from Hillsborough County Animal Services. Once Bob met this gentle creature, he instantly fell in love with her amazing spirit and knew he had to adopt her. Now Bindi, named after "Crocodile Hunter' Steve Irwin's daughter, occupies a special place in all our hearts and also in Talk Fusion Corporate Headquarters. Bindi, undaunted by her amputation, enjoys prancing through the office, cuddling up on her blanket and happily greeting every visitor. She delights in being loved by all of us here at Talk Fusion and is always thrilled to see new faces… and lick them, if possible! If you come by the office, make sure to say hello to Bindi!

Graphic Designer, Rory O'Neil, thrives on being the best in her field. This drive has earned her several awards for her work, including Best of Ringling College of Art and Design twice – in 2003 and 2006. In addition, Rory's expertise in both print and web graphics have landed her jobs working with comedian Dane Cook and WTTA – My TV Tampa Bay as well as several lucrative freelance projects. Rory's energy, talent and extensive multi-media experience make her a tremendous asset to Talk Fusion's award-winning Art Department. In her spare time, Rory enjoys working out and spending time with her family, her boyfriend and their two dogs, Dio and Bailey. A rock and metal music fan, she also loves going to concerts and still finds time to stay active in the Art Community, displaying her own work in juried shows anytime she can.

Another northerner who came to Tampa for the warmer weather, IT Helpdesk Technician, Ernest "Ernie" Carr joined Talk Fusion with over 23 years experience in the Information Technology Customer Service field. A technical support specialist, Ernie’s background includes over 19 years at AT&T Corporate Headquarters in New Jersey. His experience ranges from providing remote access and desktop support for Microsoft OS and Office products to implementing tracking systems to ensure project completion and providing complete customer care on all desktop peripherals. With all his IT expertise, it’s easy to see why Ernie was a welcomed addition to our Talk Fusion team! When Ernie is not at Talk Fusion fielding technical questions, he can be found out on the field coaching soccer, in his home playing drums, on his lawn doing landscaping or at the beach with his family—wife, Connie and their two sons, Ernie IV and Tyler.

Head Houndcho, Presley, the youngest of our Talk Fusion mascots, might have to wait a little longer to grow into his ears, but he's already found a place in our hearts. Basset Hound puppy Presley joined the Talk Fusion family in April 2009 and can often be found bouncing from person to person in the office, acting ferocious and trying to nibble on shoelaces. The perky little puppy already marches around like he owns the place – just wait till he grows into those feet! If you come by the office, make sure to say hello to Presley. And watch those toes and shoelaces.

From the age of 15, Graphic Designer, Gabe Diaz, dreamed of becoming a rock star or doing something creative in his life. Now an ADDY-Award winning designer, with over a decade of graphic design experience, Gabe has achieved his dream of making a living doing something he loves. His experience includes working at several top Tampa advertising agencies and in-house creative departments on such notable accounts as: Publix Supermarkets, Time Warner, Bright House Cable, and Nokia Latin America. Gabe has also run his own design studio, and he prides himself on producing clean, powerful, work. His bi-lingual abilities and design philosophy of "keep it simple, short and to the point and never underestimate your audience" make him an ideal member of the Talk Fusion team. On the weekends, Gabe enjoys catching a live band, working out at the gym, spending the day at the beach or tackling another home improvement project at his 1948 home in Seminole Heights, where Honey—his Chief of Security and resident watchdog—shares his home.

A hardware and software servicing expert, IT Help Desk Technician Javaun "Jay" McFarlane loves helping others develop a personal enjoyment of new technology. With a background that runs the gamut between building computers from scratch to solving even the most difficult IT challenges and a reputation for customer service excellence, Jay is well-suited for the job. A transplant to sunny Florida from Queens, NY, his wealth of experience keeps customers happy and computers running smoothly, making Jay an integral member of Talk Fusion's IT Help Desk Team.

But Jay's heart to help doesn't end with computers. When not helping Talk Fusion's Customers and Associates enjoy their new technology, Jay volunteers at the Boys and Girls Club. He also loves to play basketball and baseball, produces music and spends time with his wife and son, Javaun, Jr.